Terms & Conditions of Sale

TERMS OF PAYMENT

  • We accept most major credit cards and checks.
  • Net 30 day terms with approved credit.
  • Past due invoices may be subject to interest.
  • Approved clinician accounts will have the ability to pay with a purchase order.

SHIPPING

  • Shipping charges will be added to all orders unless otherwise noted.
  • Orders will be shipped promptly via Fed Ex Ground or USPS.
  • Expedited shipping is available upon request for an additional charge.
  • Free delivery on certain items available in the Denver Metro area to Professional Customers.
  • Freight charges on the website are based on dock to dock delivery. Additional charges may apply for other services such as lift gate or inside delivery.

PRICING

  • Prices displayed are wholesale prices.
  • Rehab professionals, login to view clinician pricing.
  • All prices are subject to change without notice.

RETURNS

  •  All products to be returned must have a Return Authorization Code.
  • Products should be in original containers and in saleable condition.
  • Returns will be credited or exchanged (excluding shipping charges).
  • For heath reasons, certain items are not returnable.

DAMAGED GOODS

  • We take great care in filling, checking and packaging your order.
  • Damaged or short shipments should be reported immediately.
  • Damage to a shipping container must be noted with carrier at time of delivery.
  • Please save all packaging materials as they are needed for insurance purposes.
  • If a shipment arrives damaged note damage on the delivery bill and have the driver sign it acknowledging the damage.
  • If an item is missing from your shipment Call Customer Service immediately.
  • Once 30 days have passed, no credit will be issued for missing product.

PRODUCT WARRANTY

  • We reserve the right to repair or replace warranted products at our discretion.

PRODUCT INFORMATION

  • Equipment described and illustrated is subject to modification consistent
    with the latest trends, designs or other factors.

SATISFACTION GUARANTEED

  • We are committed to providing the highest quality at the lowest possible prices
    with exemplary service.
  • If your purchase is anything less than anticipated, please call us and let us know
    so that we may promptly correct it.

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