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Terms & Conditions of Sale
Terms & Conditions of SaleKarie2021-02-21T14:50:25-07:00
TERMS OF PAYMENT
- We accept most major credit cards and checks.
- Net 30 day terms with approved credit.
- Past due invoices may be subject to interest.
- Approved clinician accounts will have the ability to pay with a purchase order.
- Shipping charges will be added to all orders unless otherwise noted.
- Orders will be shipped promptly via Fed Ex Ground or USPS.
- Expedited shipping is available upon request for an additional charge.
- Free delivery on certain items available in the Denver Metro area to Professional Customers.
- Freight charges on the website are based on dock to dock delivery. Additional charges may apply for other services such as lift gate or inside delivery.
- Prices displayed are retail prices.
- Rehab professionals, login to view clinician pricing.
- All prices are subject to change without notice.
- All products to be returned must have a Return Authorization Code.
- Products should be in original containers and in saleable condition.
- Returns will be credited or exchanged (excluding shipping charges).
- For heath reasons, certain items are not returnable.
- We take great care in filling, checking and packaging your order.
- Damaged or short shipments should be reported immediately.
- Damage to a shipping container must be noted with carrier at time of delivery.
- Please save all packaging materials as they are needed for insurance purposes.
- If a shipment arrives damaged note damage on the delivery bill and have the driver sign it acknowledging the damage.
- If an item is missing from your shipment Call Customer Service immediately.
- Once 30 days have passed, no credit will be issued for missing product.
- We reserve the right to repair or replace warranted products at our discretion.
- Equipment described and illustrated is subject to modification consistent
with the latest trends, designs or other factors.
- We are committed to providing the highest quality at the lowest possible prices
with exemplary service.
- If your purchase is anything less than anticipated, please call us and let us know
so that we may promptly correct it.